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Privacy Policy

Last updated: March 2026

Introduction

Poslici ("we", "us", or "our") operates the Poslici platform, including our website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform. We are committed to protecting your privacy and handling your data transparently. By using Poslici, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly when creating an account or worker profile, including your name, email address, phone number, location (city or address), service area radius, and the services you offer. Workers may also upload profile photos and portfolio images. When you use our platform, we automatically collect certain technical data such as your IP address (used for approximate location detection), browser type, device information, and pages visited. If you enable location services or enter an address, we use geocoding to determine coordinates for location-based search. We also collect information generated through your use of the platform, including job requests, in-app messages, reviews, ratings, reports, and notification preferences.

How We Use Your Information

We use your personal information to operate and improve the Poslici platform. This includes creating and managing your account, reviewing and approving worker profiles, displaying workers in search results and on maps based on their location and service radius, facilitating real-time communication between clients and workers through our in-app messaging system, processing job requests, sending transactional emails (such as sign-in links, request notifications, and review alerts), and delivering in-app notifications. We use IP-based geolocation to suggest your city when searching or creating a profile. We may also use aggregated, anonymized data to analyze platform usage, improve our services, and develop new features. We do not sell your personal information to third parties.

How We Share Your Information

Worker profile information (name, services, location, service area, ratings, reviews, and portfolio photos) is publicly visible to all platform users and may appear on maps β€” this is essential for the marketplace to function. Your email address and phone number are shared only with users you directly engage with through job requests. Messages exchanged through our in-app messaging system are visible only to the parties involved. Reports are reviewed by our admin team and are not shared publicly. We may share information with third-party service providers who help us operate the platform, such as our email delivery service, hosting provider, search engine, and file storage provider. These providers are contractually obligated to protect your data. We may also disclose information if required by law or to protect the rights, safety, or property of Poslici or its users.

Cookies and Tracking

We use essential cookies to maintain your session and authentication state. These cookies are strictly necessary for the platform to function and cannot be disabled. We may also use analytics cookies to understand how users interact with our platform, helping us improve the experience. You can control non-essential cookies through your browser settings. We do not use cookies for advertising purposes or share cookie data with advertisers.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit, secure authentication mechanisms, and regular security reviews. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. We encourage you to use strong, unique passwords and to contact us immediately if you suspect any unauthorized access to your account.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You can update your profile information directly through your account settings. To request deletion of your account and associated data, please contact us using the information provided below. You also have the right to object to certain processing of your data and to request a copy of the personal information we hold about you. We will respond to all legitimate requests within 30 days. If you are located in the European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by posting the updated policy on our platform and updating the "Last updated" date. We encourage you to review this policy periodically. Your continued use of Poslici after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact page or email us at privacy@poslici.com. We take all privacy inquiries seriously and will respond as promptly as possible.